Contact the following:

Export and Import Controls Bureau

Department of Foreign Affairs and International Trade

125 Sussex Drive

Ottawa, Ontario K1A0 G2

ATTN: EICS Help Desk

at 1-877-808-8838

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

http://www.international.gc.ca/controls-controles/about-a_propos/impor/permits-licences.aspx?lang=eng

 

   
© BIS 2019